Better Hope Privacy Policy

Effective Date: December 1, 2026

Better Hope (“we,” “our,” or “us”) is committed to protecting the privacy of our donors, volunteers, program participants, website visitors, and community partners. This Privacy Policy explains how we collect, use, protect, and share information obtained through our website, programs, events, and communications.

Information We Collect

We may collect the following types of information:

• Name, address, phone number, and email address

• Donation and payment information

• Volunteer and event registration information

• Information submitted through contact forms

• Website usage data, including IP address, browser type, and pages visited

• Other information voluntarily provided to us

How We Use Your Information

We use collected information to:

• Process donations and provide donation acknowledgments

• Communicate about programs, events, campaigns, and organizational updates

• Respond to inquiries and requests

• Manage volunteer activities and participation

• Improve our website, services, and outreach efforts

• Comply with legal and regulatory requirements

Donor Privacy

Better Hope respects donor privacy. We do not sell, rent, trade, or share donor personal information with third parties for marketing purposes. Donor information is used solely for organizational purposes and donor stewardship.

Payment Security

Online donations and transactions are processed through secure third-party payment processors. Better Hope does not store complete credit card information on its servers.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic. Visitors may adjust browser settings to refuse cookies if desired.

Information Sharing

We may share information with trusted service providers who assist us in operating our website, processing donations, managing communications, or providing services on our behalf. These providers are required to maintain the confidentiality of your information.

We may also disclose information when required by law or to protect the rights, safety, and security of Better Hope and its stakeholders.

Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may opt out of receiving marketing or fundraising communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Links to Third-Party Websites

Our website may contain links to third-party websites. Better Hope is not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Better Hope is committed to protecting children’s privacy. We do not knowingly collect personal information from children through our website without appropriate consent where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Better Hope

P.O. Box 15

Stratford, NJ 08084

support@betthope.com